66bb Responsible
Gaming
At 66bb, we believe gambling should be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every player the tools, information, and support needed to stay in control at all times.
How 66bb Protects Its Players
These six principles underpin every responsible gaming decision we make at 66bb. They are not just policies on paper — they are actively built into the platform so that every Bangladeshi player benefits from them automatically.
Strict 18+ Enforcement
All players must be 18 years of age or older to register and play at 66bb. We verify every account through our KYC process and will immediately suspend any account where a minor is suspected of accessing the platform.
Flexible Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately. Limit increases require a 7-day cooling-off period before they become active, while reductions apply instantly.
Session Time Reminders
66bb can send you optional session duration alerts so you always know how long you have been playing. Setting a time reminder helps you maintain perspective on your gaming sessions and prevents the kind of absorbed, extended play that can lead to problem behaviour.
Self-Exclusion Programme
If you feel your gambling is getting out of hand, you can request a self-exclusion period of 1 month, 3 months, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or place any bets. All promotional communications are also suspended.
Reality Checks
Reality check notifications can be enabled to show you a summary of your current session — including time spent and net wagering activity — at intervals you choose. This feature brings your actual play data to your attention so you can make informed decisions about whether to continue.
Always-Available Support
Our responsible gaming support team is available around the clock, every day of the year. If you or someone you know is struggling with gambling, reach out to us at [email protected]. We respond to all responsible gaming enquiries with care and without judgment.
1. Our Commitment to Responsible Gaming
66bb is built on the belief that gambling, when approached responsibly, is a legitimate and enjoyable form of entertainment for adults. However, we recognise that for a small number of people, gambling can develop into a harmful behaviour. Our comprehensive responsible gaming framework exists to identify those situations early, provide practical tools that restore control, and ensure that any player who needs help can access it quickly and without stigma.
Every feature of the 66bb platform — from the way bonuses are structured to the way we monitor account activity — is designed with player welfare in mind. We train our customer support team to recognise indicators of problem gambling and to respond with empathy, appropriate resources, and, where necessary, proactive intervention. Responsible gaming at 66bb is not an afterthought; it is integral to how we operate.
This page outlines all the tools and policies available to you as a 66bb player. We encourage you to read it in full, familiarise yourself with the options available, and use them proactively — not just when a problem has already developed.
Our Promise: 66bb will never pressure you to increase your spending limits, remove your self-exclusion early, or override a cooling-off period you have requested. Your responsible gaming settings exist for your protection and will always be honoured in full.
2. Age Restriction & Verification
66bb strictly enforces a minimum age of 18 years for all registered players. This restriction applies to all activities on the platform including registration, deposits, placing bets, playing casino games, and withdrawing winnings. There are no exceptions to this rule.
2.1 Age Verification at Registration
All new accounts are subject to an age and identity verification process. You will be required to submit valid proof of identity — such as a national ID card or passport — confirming that you are aged 18 or above. Your account may be restricted until this verification is complete, and any winnings accumulated during an unverified period may be withheld pending the outcome of KYC checks.
2.2 Protecting Minors
If you share your device with family members or others who may be under 18, we strongly recommend that you:
- Log out of your 66bb account after every session
- Never save your login credentials in a shared browser
- Use your device's built-in parental controls or filtering software to block access to gambling websites
- Keep your account username and password strictly private
If you suspect that a minor has accessed your 66bb account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
Zero Tolerance: Any account found to belong to a person under the age of 18 will be closed immediately, all deposits returned, and all winnings forfeited. 66bb takes underage gambling extremely seriously and will report confirmed cases to relevant authorities where required by applicable law.
3. Deposit Limits
One of the most effective tools for maintaining control over your gambling expenditure is setting a deposit limit before you begin playing. 66bb offers three types of deposit limits that you can configure independently:
- Daily Deposit Limit: The maximum total amount in BDT (Bangladeshi Taka) that you can deposit across all payment methods within any single calendar day.
- Weekly Deposit Limit: The maximum total amount you can deposit across any rolling 7-day period.
- Monthly Deposit Limit: The maximum total amount you can deposit across any rolling 30-day period.
3.1 How to Set a Deposit Limit
You can set or adjust your deposit limits at any time by logging in to your 66bb account and navigating to the Responsible Gaming section of your account settings. Simply enter the amount in BDT that you wish to set as your limit for the relevant period and confirm the change.
3.2 How Limit Changes Work
To protect players, 66bb applies the following rules when limits are modified:
- Decreasing a limit takes effect immediately. The new, lower limit applies to all deposits from the moment you save the change.
- Increasing a limit is subject to a mandatory 7-day cooling-off period. The increase will not take effect until 7 full days have elapsed from the time of the request. You may cancel a pending increase at any time during this period.
This asymmetric approach ensures that impulsive decisions to spend more money are delayed, giving you adequate time to reconsider, while decisions to spend less are honoured immediately.
4. Time-Out & Cooling-Off Periods
A time-out is a short-term break from gambling that allows you to step away from the platform temporarily without committing to a full self-exclusion. Time-outs at 66bb are available in the following durations:
- 24 hours
- 7 days
- 30 days
- 90 days
During a time-out, your account remains open but you cannot log in, make deposits, or place any bets. All pending promotional communications are paused for the duration of your time-out. You can request a time-out at any time by contacting our support team at [email protected] or via the Responsible Gaming section of your account settings.
4.1 Cancelling a Time-Out
Time-outs of 24 hours cannot be cancelled once activated. For longer time-out periods (7, 30, or 90 days), you may request early reinstatement only after a minimum of 24 hours has elapsed and only by contacting our support team directly. We will apply a brief verification step before reinstating access to ensure the request is genuine and considered.
5. Self-Exclusion
Self-exclusion is a more serious and longer-term measure for players who feel that they need a sustained break from gambling. At 66bb, self-exclusion options include:
- 1 Month Self-Exclusion
- 3 Month Self-Exclusion
- 6 Month Self-Exclusion
- Permanent Self-Exclusion (irreversible)
5.1 What Happens During Self-Exclusion
When you self-exclude from 66bb, the following actions are taken immediately and remain in place for the full duration of your exclusion period:
- Your account is locked and you cannot log in
- All pending withdrawals are processed and paid out to your registered payment method
- All active bonuses and bonus balances are forfeited
- Your details are removed from all marketing lists and you will not receive any promotional communications
- If you attempt to create a new account during a self-exclusion period, 66bb will close it upon identification
5.2 Returning After Self-Exclusion
For time-limited self-exclusions (1, 3, or 6 months), reinstatement of your account is not automatic upon expiry. You must contact our support team at [email protected] to request reinstatement. We will apply a 7-day reflection period from the date of your reinstatement request before your account is reactivated. Permanent self-exclusion cannot be reversed under any circumstances.
Permanent Self-Exclusion is Irreversible: If you choose the permanent self-exclusion option, your account will be closed forever. No reinstatement request will be accepted at any point in the future, regardless of circumstances. Please consider this option carefully before proceeding.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gambling may have moved beyond entertainment. If several of these apply to you, we encourage you to seek support.
- Spending more money on gambling than you can afford to lose
- Borrowing money, taking loans, or selling possessions to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Chasing losses — continuing to gamble in an attempt to win back money already lost
- Lying to family members or friends about how much time or money you spend gambling
- Neglecting work, studies, family, or personal health due to gambling
- Gambling as a way to escape stress, depression, anxiety, or other emotional difficulties
- Being unable to stop gambling even when you want to
- Feeling guilty or ashamed after gambling sessions
- Repeatedly making promises to yourself or others to cut back, but failing to follow through
- Thinking about gambling constantly, even when doing other activities
- Gambling with money set aside for essential expenses such as rent, food, or bills
Self-Assessment Checklist
Answer the following questions honestly. This checklist is not a diagnostic tool, but it can help you reflect on your current relationship with gambling and identify whether professional support might be beneficial.
Responsible Gaming Self-Check
Consider each question carefully and note how many you would answer "Yes" to.
Healthy Gambling Habits
Players who maintain a healthy relationship with gambling tend to share these habits:
- They gamble only with money they have specifically set aside for entertainment
- They set a time and money budget before each session and stick to it
- They treat losses as the cost of entertainment, not as money to be recovered
- They take regular breaks and balance gambling with other hobbies
- They never gamble under the influence of alcohol or when feeling emotionally distressed
- They are open about their gambling with people they trust
Your Responsible Gaming Toolkit
All of the following tools are available to every 66bb player at no cost. Access them via the Responsible Gaming section of your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly caps on how much BDT you can deposit across all payment methods.
Time-Out
Take a short break of 24 hours, 7, 30, or 90 days. Your account is temporarily locked for the full period.
Self-Exclusion
Request a full account suspension for 1, 3, or 6 months, or permanently close your account.
Reality Checks
Enable timed notifications showing your session duration and net gambling activity at set intervals.
8. Getting Help & Support
If you feel that gambling is affecting your wellbeing, your finances, or your relationships, please do not hesitate to reach out. Taking the step to seek help is a sign of strength, and the 66bb support team is ready to assist you without judgment, at any time of day or night.
You can contact the 66bb responsible gaming team directly by email at [email protected]. Please use the subject line "Responsible Gaming — Need Help" so that your message is prioritised and routed to a trained team member. We aim to respond to all responsible gaming requests within 2 hours, regardless of the time of day.
When you contact us, we can help you with any of the following:
- Setting or adjusting your deposit limits immediately
- Activating a time-out or self-exclusion period on your account
- Discussing your concerns in a confidential, non-judgmental environment
- Providing information on responsible gambling resources and professional support organisations
- Assisting with account closure if that is what you decide is best for you
8.1 Responsible Gambling Guidance
In addition to contacting 66bb directly, we encourage any player who is struggling with problem gambling to seek support from dedicated organisations that specialise in gambling-related harm. Professional support is available regardless of how severe you feel the problem is — many people benefit from early intervention before issues escalate.
If gambling is causing financial difficulties, speaking with a qualified financial counsellor can also help you develop a plan to manage debt and rebuild stability. 66bb can pause your account during this process through our time-out or self-exclusion tools to remove the immediate temptation while you focus on recovery.
8.2 Supporting Someone You Know
If you are concerned about the gambling behaviour of a family member or friend, 66bb encourages you to approach the conversation with empathy and without blame. Acknowledge that problem gambling is a recognised condition, not a moral failing, and that professional help is available. You can contact us at support@66bb. vu on behalf of someone you are concerned about, and our team will advise you on the best course of action while maintaining full confidentiality.
Remember: Gambling should always be a source of entertainment, not a solution to financial problems or emotional distress. If you are gambling to escape difficulties in your life, please speak to someone you trust or contact our support team. Help is always available at 66bb.
Email Support
Contact our dedicated responsible gaming team any time. We respond within 2 hours, 24 hours a day, 7 days a week.
[email protected]Account Settings
Log in to your 66bb account and navigate to Responsible Gaming in your settings to manage limits, time-outs, and exclusions instantly.
Available to all verified players at all times.
Confidential & Judgment-Free
Every responsible gaming conversation with the 66bb team is handled with complete confidentiality. Your account status and player history are not negatively affected by reaching out.
Play Responsibly — Enjoy 66bb at Its Best
Now that you are familiar with our responsible gaming tools and policies, explore the 66bb platform with confidence. Set your limits, play within your means, and enjoy the experience.
18+ only. Gambling involves risk. Play responsibly within your means. If gambling stops being fun, use our self-exclusion tools or contact [email protected].